Indane is available for domestic use generally in 14.2 Kg capacity cylinders and is also available in 5 Kg capacity cylinders in select few cities primarily in hilly / rural areas in the country.
New LPG Connections are now available on demand across the country. In case you do not have an LPG connection from any of the PSU Oil Companies in your household and you have a separate cooking area in your house you can have an Indane domestic connection in your household. For a domestic connection, you can visit nearest Indane distributor serving in your area and register for the connection with a valid proof of identity and residence. One of the following documents can be produced for proof of residence: -
a) Ration Card
b) Electricity Bill
c) Telephone Bill
d) Passport
e) Employer's Certificate
f) Flat allotment / possession letter
g) House registration papers
h) LIC policy
i) Voter's Identity Card
j) Rent Receipt
k) PAN card issued by the Income Tax department
l) Driving License
m) Aadhaar Letter - Click to Download Sample Copy
Note: In Karnataka and Tamil Nadu, as per the requirement of the State Government, Ration Card is a must for issue of new connection for prospective domestic LPG customer.
Accessories/Deposits
On registration, the distributor will send you an intimation letter through registered post. You need to carry the letter and the envelope to the distributor to avail the connection
The Indane connection will be released to you immediately. However before release of an LPG connection, you should be in possession of an ISI mark Hotplate conforming to IS:4246 and a Suraksha LPG hose confirming to IS:9573 (Type IV), so that after release of your Indane connection, it may be installed at your residence immediately. For release of your Indane connection you will be required to pay security deposit at the following rates:
North Eastern States of Arunachal Pradesh, Tripura, Assam, Meghalaya, Mizoram, Nagaland, Sikkim and Manipur | Rs 2000/- for 14.2 kg cylinder. Rs 1150/- for 5 kg cylinder. | Rs 200/- |
Rest of India | Rs 2200/- for 14.2 kg cylinder Rs 1150/- for 5 kg cylinder. | Rs 250/- |
1(a) | Security Deposit for Cylinder (14.2 kg) :- in the rest of India, except North Eastern States &Security Deposit for Cylinder (14.2 kg):- in the seven North Eastern States | 2200/- 2000/- |
(b) | Security Deposit for Cylinder (5 kg) | 1150/- |
(c) | Security Deposit for Cylinder (19 kg) | 2400/- |
2 | Security Deposit for Pressure Regulator:- in the rest of India, except North Eastern States &Security Deposit for Pressure Regulator:- in the seven North Eastern States | 250/- 200/- |
3 | Mechanic visit charges (other than leakage)for: Inspection of hotplates at the time of release of new connection to be done after cleaning the hotplate (in case the hotplate is not purchased from the LPG Distributor) Or Mandatory Inspection of domestic installation to be done after cleaning the hotplate(Once in Five years and charges are same irrespective of number of burner in stoves) Or Servicing of hotplate Cooking Range, Cooking Hobs and Auto-ignition hotplates | 236/- |
4 | Suraksha LPG hose 1.2 Mtr and 1.5 Mtr | 170/- 190 |
5 | Visit &Administrative charges for release of New connection and preparation of SV at doorstep of customer (excl. statutory charges levied by State, if any) Not applicable for online connections with digital payments and connections release from Showroom | 118/- |
6 | Installation/Demonstration charges for New Connections ( with SBC or DBC) / installation charges for DBC | 118/- |
7 | Collection of Equipment from customer premises for preparation of TerminationVoucher on request of customer | 118/- |
Rest of India | Rs 2200/- for 14.2 kg cylinder Rs 1150/- for 5 kg cylinder. | Rs 250/- |
8 | Administrative charges for issuance of Domestic Gas Customer Card (DGCC) including cost of DGCC | 59/- |
For the customers under Pradhan Mantri Ujjwala Yojana (PMUY):. | ||
9 | Installation of equipment and demonstration charges for release of new LPG connection to BPL families including Inspection of hotplates of LPG equipment | 75 |
10 | Administrative charges for issuance of Domestic Gas Customer Card (DGCC)(including cost of DGCC) | 25/- |
11 | Mandatory Inspection of domestic installation to be done with cleaning the hotplate. (Once in Five years and charges are same irrespective of number of burners in stoves) | 59/- |
It is not compulsory to buy hot plate from the Distributors. A customer can buy BIS approved Stove from any source of his choice. However Distributors are advised to keep high thermal efficiency i.e. fuel saving and better quality LPG Stoves for offering to existing and prospective customers. For availing of a LPG connection, a customer should be in possession of an ISI mark hotplate and rubber tube.
Incase you have an ISI mark hotplate available with you, the distributor shall check it at your premises against a nominal payment (as per the table given above) The distributor has to complete such an inspection within 7 days from the date of such a payment by the customer.
You may undertake simple checks at the time of your refill receipt :-
Check the seal of the cylinder
Check the safety cap. It should not have any cracks
Remove safety Cap and check for leakage from the valve. Usually in case of any leakage from the Cylinder valve, the safety cap will pop off at the time of removal. This can be further reaffirmed by placing your thumb on the cylinder valve Get the new cylinder connected with the hotplate and make sure that no leakage is observed.
Pay the cash and acknowledge the 2nd copy of the cash memo / refill voucher
a) Clean the hotplate after each cooking
b) Clean the Suraksha LPG Hose with wet cloth periodically
c) Keep the pressure regulator knob closed when not cooking
d) Clean up the choked holes of the burner, when it is cooled off
For any assistance pertaining to supply of Indane supplies your distributor is always at your service to help you, however if you desire you may contact our Customer Service Cell or our Officer. At Indane Showroom name and telephone number of our officer is displayed.
Safety audit of the domestic installations should be carried out once in every five years. Your Indane distributor's trained mechanic carries out such an audit at your place. You need to pay nominal charges to your distributor for which a receipt will also be issued to you. The mechanic carries an identity card with him confirming his identity as an authorized person from your distributor for carrying out such an inspection. case of doubt, you may ask him to identify himself.
In case you are shifting your residence, you may follow either of the following options :-
In case you are shifting your residence, you may follow either of the following options :-.
Advise your distributor your new address with supporting proof of residence so that he effects the change in his records and your future supplies shall then be sent to your new place of residence.
Within the same town --
In case your present distributor does not service your new place of residence, you may approach your Indane distributor with your original Subscription Voucher (SV). The distributor shall prepare a transfer termination voucher (TTV) for the place of your new residence. You can then approach the nearest Indane Distributor serving your new place of residence along with proof of residence, TTV and DGCC booklet (Domestic gas consumer card) The distributor shall prepare a Transfer Subscription voucher (TSV) against your TTV and shall provide you a new consumer number. These details will be updated in your DGCC booklet, (Domestic gas consumer card) .
In this case of a shift of residence within the same town you are not required to surrender your equipment. Hence you need to carry your Indane domestic cylinder and pressure regulator to your new residence.
While getting transferred out of town --
In case you are transferred outside the town, you are required to surrender your Indane equipment viz. cylinder and pressure regulator to your Indane distributor. In such a case, you may approach your Indane distributor with your Subscription Voucher (SV) or Transfer Subscription Voucher (TSV) as the case may be & Domestic Gas Consumer Card (DGCC) along-with your Cylinder/s and Pressure Regulator. The distributor in turn will prepare a Termination Voucher (TV) in your name for your new place and refund the deposit held against the Cylinder/s and Regulator. Upon your request, the distributor will arrange to collect Indane equipment from your premises, subject to payment of applicable charges. You will also be guided to the nearest Indane distributor for future service. At the new place you can approach the nearest Indane distributor for resuming your Indane supplies.
In case you intend to have LPG supplies for commercial or Industrial use, you can avail Indane connection in 19 kg or 47.5 kg capacity cylinders. Non-Domestic connections are released at following security deposit rates: -
19 kg Cylinder with SC valve Rs. 2400/- per cylinder
Pressure Regulator (PR) Rs. 250 per PR
As per the rules laid down by Department of Explosives, LPG can be stored up to 100 Kgs without an explosive license in unconnected cylinders. Hence, in case your requirement is up to 100 Kgs you can have a gas connection from your nearest Indane dealer for your industrial / commercial usage.
However, in case your LPG requirement for industrial/ commercial usage warrants higher storage of LPG, you will be required to install a manifold where all the cylinders are to be kept connected for supplying LPG to the end usage area through a network of LPG pipelines. The design, installation, testing and operation of such LPG installations should confirm to IS: 6044 (Part 1-2000). Such industrial / commercial connections, requiring LPG manifold installations are normally released after a safety audit by the IndianOil officer for the benefit of the consumer.
For all necessary technical help and release of connection you can contact nearest Indane Area Office in this matter.
In case you require bulk LPG for your industrial/ commercial uses, you may contact the nearest Indane Area Office for necessary assistance.
LPG stoves marketed by the Indane distributors are of high thermal efficiency which is min 68% and is conforming to IS 4246. The other advantages are as follows:
a) It is manufactured in a dedicated production line with stringent quality control checks.
b) Each piece is serially numbered and properly documented
c) Each thermal efficient LPG stove carries a copy of BIS certificate and sold in a special packaging as per laid down specifications.
d) Warranty on Thermal efficient LPG stove is for 3 years as compared to 1-year warranty on other LPG stoves
Suraksha LPG hose is patented and manufactured by LERC (LPG Equipment Research Centre, Bengaluru ) approved and BIS approved manufacturers as per IS - 9573: 1998 Type-4. It is manufactured under stringent quality control checks on raw materials and during its processing stage and on finished products. Its salient features are:
a) Three layered construction i.e. inner and outer layers are made of special quality rubber and middle layer made of braided Copper / Brass coated high carbon steel wire mesh which eliminates various deficiencies of rubber tube. b) Suraksha LPG hose has longer life of 5 years. c) Suraksha LPG hose is crack proof, rodent cannot cut through steel braided wire mesh. d) Outer layer is fire resistant and Weather & abrasion resistant. e) Each tube carries the details of batch no., month/year of manufacture, replace before Month/year. f) Each tube is packed and sold in a specially designed pouches. Details such as manufacturer, MRP, Length of piece, instruction card and safety tips for usage of LPG & Suraksha LPG hose are printed on each pouch.
Indane Distributors are offering value added services to their customers by way of offering products / services at highly competitive prices under one roof such as high Thermal efficient LPG Stoves, Higher safety longer life Suraksha LPG Hose, Fire Retardant Suraksha Kitchen Aprons, BIS approved Portable Fire Extinguishers for homes, e booking of Railway tickets Flame type LPG Gas lighters, domestic cylinder trolleys etc. Few more value added products / services for the benefit of the customers are being planned.
Liquefied Petroleum Gas (LPG) is a mixture of hydrocarbons, which are in gaseous state at ambient temperature and pressure but these are liquefied under pressure for easy storage, handling and transportation in pressurized vessels. It is obtained through Crude Oil refining or from Natural Gas through fractionation. Butane and Propane are the main constituent hydrocarbon's in LPG. Others present in traces or small fractions are Iso-butane, butylene, n-butane, propylene etc. LPG is highly inflammable. LPG is odourless , color less and is heavier than air. Ehtyle Mercaptan is added as odouriser for detection of any leak. LPG as per IS: 4576 is being marketed in India.
LPG is one of the safest, economical, eco friendly healthy cooking fuels for all. LPG is being used a cooking fuel's in most urban and semi urban household's. The rural population is also increasingly using it.
Besides domestic usage, LPG is often used as an efficient source of energy in various industrial and commercial applications. Some of the important areas where LPG is used extensively are:
Metal cutting- Provides stable high temperature required for the purpose. Also provides clean cuts.
Kiln and Furnaces- Used In incinerators, crematoriums, ceramic and brick kilns, For heat treatment etc.
Process Industries- Extensively used in Glass, automobile and textile industries for glass blowing, paint drying/ surface coating and singing activities. Also used by Electronics industry involved in TV picture tube manufacturing etc.
Fabrication- Used for providing homogeneous temperature bath required for melting operations with lead, sulphur and carbon free burning ensuring high quality of production specification
Poultry- Used for used in Poultry rearing with accurate temperature controls
Aerosol- Used as an propellant in aerosol cartridges
Industrial processing- Used for instant and controlled drying processes right from curing of fibre glass to tea leaves drying and dry roasting of nuts
Radiant Heating- Used for heating purposes both in homes and industrial and commercial complexes
Generators- Used as a clean eco friendly fuel for running the generators even in the closed premises
Hotels and Cook Houses- Used for all possible cooking skills from boiling, stewing, simmering, baking, grilling and roasting to braising
It is not compulsory to buy hot plate from the Distributors. A customer can buy BIS approved Stove from any source of his choice. However Distributors are advised to keep high thermal efficiency i.e. fuel saving and better quality LPG Stoves for offering to existing and prospective customers. For availing of a LPG connection, a customer should be in possession of an ISI mark hotplate and rubber tube.
Incase you have an ISI mark hotplate available with you, the distributor shall check it at your premises against a nominal payment (as per the table given above) The distributor has to complete such an inspection within 7 days from the date of such a payment by the customer.
It is not compulsory to buy hot plate from the Distributors. A customer can buy BIS approved Stove from any source of his choice. However Distributors are advised to keep high thermal efficiency i.e. fuel saving and better quality LPG Stoves for offering to existing and prospective customers. For availing of a LPG connection, a customer should be in possession of an ISI mark hotplate and rubber tube.
Incase you have an ISI mark hotplate available with you, the distributor shall check it at your premises against a nominal payment (as per the table given above) The distributor has to complete such an inspection within 7 days from the date of such a payment by the customer.
It is not compulsory to buy hot plate from the Distributors. A customer can buy BIS approved Stove from any source of his choice. However Distributors are advised to keep high thermal efficiency i.e. fuel saving and better quality LPG Stoves for offering to existing and prospective customers. For availing of a LPG connection, a customer should be in possession of an ISI mark hotplate and rubber tube.
Incase you have an ISI mark hotplate available with you, the distributor shall check it at your premises against a nominal payment (as per the table given above) The distributor has to complete such an inspection within 7 days from the date of such a payment by the customer.
It is not compulsory to buy hot plate from the Distributors. A customer can buy BIS approved Stove from any source of his choice. However Distributors are advised to keep high thermal efficiency i.e. fuel saving and better quality LPG Stoves for offering to existing and prospective customers. For availing of a LPG connection, a customer should be in possession of an ISI mark hotplate and rubber tube.
Incase you have an ISI mark hotplate available with you, the distributor shall check it at your premises against a nominal payment (as per the table given above) The distributor has to complete such an inspection within 7 days from the date of such a payment by the customer.
It is not compulsory to buy hot plate from the Distributors. A customer can buy BIS approved Stove from any source of his choice. However Distributors are advised to keep high thermal efficiency i.e. fuel saving and better quality LPG Stoves for offering to existing and prospective customers. For availing of a LPG connection, a customer should be in possession of an ISI mark hotplate and rubber tube.
Incase you have an ISI mark hotplate available with you, the distributor shall check it at your premises against a nominal payment (as per the table given above) The distributor has to complete such an inspection within 7 days from the date of such a payment by the customer.
It is not compulsory to buy hot plate from the Distributors. A customer can buy BIS approved Stove from any source of his choice. However Distributors are advised to keep high thermal efficiency i.e. fuel saving and better quality LPG Stoves for offering to existing and prospective customers. For availing of a LPG connection, a customer should be in possession of an ISI mark hotplate and rubber tube.
Incase you have an ISI mark hotplate available with you, the distributor shall check it at your premises against a nominal payment (as per the table given above) The distributor has to complete such an inspection within 7 days from the date of such a payment by the customer.
It is not compulsory to buy hot plate from the Distributors. A customer can buy BIS approved Stove from any source of his choice. However Distributors are advised to keep high thermal efficiency i.e. fuel saving and better quality LPG Stoves for offering to existing and prospective customers. For availing of a LPG connection, a customer should be in possession of an ISI mark hotplate and rubber tube.
Incase you have an ISI mark hotplate available with you, the distributor shall check it at your premises against a nominal payment (as per the table given above) The distributor has to complete such an inspection within 7 days from the date of such a payment by the customer.
It is not compulsory to buy hot plate from the Distributors. A customer can buy BIS approved Stove from any source of his choice. However Distributors are advised to keep high thermal efficiency i.e. fuel saving and better quality LPG Stoves for offering to existing and prospective customers. For availing of a LPG connection, a customer should be in possession of an ISI mark hotplate and rubber tube.
Incase you have an ISI mark hotplate available with you, the distributor shall check it at your premises against a nominal payment (as per the table given above) The distributor has to complete such an inspection within 7 days from the date of such a payment by the customer.
It is not compulsory to buy hot plate from the Distributors. A customer can buy BIS approved Stove from any source of his choice. However Distributors are advised to keep high thermal efficiency i.e. fuel saving and better quality LPG Stoves for offering to existing and prospective customers. For availing of a LPG connection, a customer should be in possession of an ISI mark hotplate and rubber tube.
Incase you have an ISI mark hotplate available with you, the distributor shall check it at your premises against a nominal payment (as per the table given above) The distributor has to complete such an inspection within 7 days from the date of such a payment by the customer.
It is not compulsory to buy hot plate from the Distributors. A customer can buy BIS approved Stove from any source of his choice. However Distributors are advised to keep high thermal efficiency i.e. fuel saving and better quality LPG Stoves for offering to existing and prospective customers. For availing of a LPG connection, a customer should be in possession of an ISI mark hotplate and rubber tube.
Incase you have an ISI mark hotplate available with you, the distributor shall check it at your premises against a nominal payment (as per the table given above) The distributor has to complete such an inspection within 7 days from the date of such a payment by the customer.
It is not compulsory to buy hot plate from the Distributors. A customer can buy BIS approved Stove from any source of his choice. However Distributors are advised to keep high thermal efficiency i.e. fuel saving and better quality LPG Stoves for offering to existing and prospective customers. For availing of a LPG connection, a customer should be in possession of an ISI mark hotplate and rubber tube.
Incase you have an ISI mark hotplate available with you, the distributor shall check it at your premises against a nominal payment (as per the table given above) The distributor has to complete such an inspection within 7 days from the date of such a payment by the customer.